The personal data processing by English with Joanne is according to the EU General Data Protection Regulation (GDPR) of 27 April 2016.
Your personal data collected on the website through the completion of forms and through emails will be maintained in your customer folder at English with Joanne in order to support customer communications or provision of the requested services. The Privacy Policy establishes the use of information provided by its customers.
English with Joanne does not distribute the information, except due to legal obligation or in case the service involves the services of a third party. Your data will be used only to manage your request, invoicing and communications related to the service.
What personal information we collect
In the forms on our website, the user must accept their personal data processing by English with Joanne.
Our website, and forms completed during course enrollment, collect personal information such as name, surname, age, email and address. When it is necessary, specific information for billing will be required.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We keep your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Clients are required to provide true and complete personal data. If a client provides false personal data to English with Joanne, the client will be responsible for any problems this might cause.
Parental or Guardian consent is required for minors that wish to book a place on lessons with English with Joanne.
How we use your personal information
Our website uses the information in order to provide the best customer service in terms of customer communications, as well as improve the provision of our services. The Company will not sell, give or distribute the collected personal data unless required by a judge through a court order.
Control of your personal information
Clients will be able to exercise their right of access, rectification, data portability, restriction, opposition and cancel their personal data on request. To exercise any of these rights, please email learn@englishwithjoanne.com with your request.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Your contact information
English with Joanne is a service offered by Menorca Dream C.B.
Joanne Cotterill
N.I.E. Y3753584-K
Menorca
E: learn@englishwithjoanne.com
